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Form to Mail

Questions

I'm getting a 404 error when submitting the form. What is the problem?

I'm not receiving any mail, why?

My web server has some custom specifications for sending emails. Can I configure Form2Mail to accept these custom specifications?

Can I put delivery email address into the php page itself? I don't want it as a hidden field in the HTML on the page.

Can the form send a CC to the user as well? We want the user to receive a copy of the email for their records with a "thank you" comment at the top.

How can I configure Form2Mail with a different email server and with SMTP authentication?

How can I edit the "Form2Mail.php" document so that when the email comes through, it has the email address and subject filled out from the user on the form, instead of the default values?

Do I need to know how to use PHP to use Form to Mail with Dreamweaver?

The attachments are not coming through ...why?

I'm receiving this error: "Method Not Allowed". What it means?

What specific security measures can be configured into FormToMail, that prohibit exploitation of forms by spammers and robots?

I'm using Yahoo hosting services, there are some requirements to be able to send emails from PHP there?

Can I use Form2Mail and FormCaptcha in the same form?

How can I exclude some fields from the email?

Is possible to send copies of the form submission to multiple email addresses at the same time ?

When I try to Insert form2mail I get the message “Please select FORM tag to validate". What I'm doing wrong?

Can I use Form2Mail in 2 or more different forms in the same website?

I'm having problems with the encoding of special characters, there is a work around?

Is it possible using this tool to send through multiple selections in the same list box?

I'm getting a blank email. Why?

When I double click the MXP file I'm getting this error: "Extension requires more recent version of Macromedia Extension Manager". How can I solve this?

I have problems while downloading the file. How can I download it?

I don't have a credit card. Are there alternative payment options?

Do you offer a multi-domain license?

I'm getting this error message "Is not possible to create data structure.". What's happening?

Can I pay using my credit card ?

Can I use these extensions with MACs ?

I have downloaded the new program, but cannot seem to access it from the command panel.

I'm getting this message "Please define your site first.". What I should do?

This extension works with Dreamweaver CS5?

When I preview my web page after I get this message in my Internet Explorer,"To help protect your security, Internet Explorer has restricted...". What is the problem?

Note about sales taxes.

I'm getting this error: "TypeError: THE_DOM has no properties" . There is a workaround?

I'm getting the error "Can't update menus. Extension will not be installed". What is the solution?

Answers

I'm getting a 404 error when submitting the form. What is the problem?

Please, be sure to upload the "Form2Mail" folder and files inside. After it, if you are still getting the error, please check the path to the "form2mail.php" file in the form action attribute.

Please note that the "HDWForm2Mail" folder is generated in your local web site when you insert the Form2Mail in your page, then you need to upload that folder to your online web server.



I'm not receiving any mail, why?

Most probably it's due to a spam filter in your email server. Check your spam filter settings to avoid being classified as spam (adding the "from" email into the address book or into the "trusted" list).


My web server has some custom specifications for sending emails. Can I configure Form2Mail to accept these custom specifications?

Yes, Form2Mail can be configured for all PHP environments. Form2Mail supports simple SMTP, SMTP with authentication, the PHP "mail" function and the standard "sendmail". You will find more details about how to configure SMTP with a different server address and authentication on this FAQ.


Can I put delivery email address into the php page itself? I don't want it as a hidden field in the HTML on the page.

Yes, it's possible. The PHP file is open for edition. For this change, go to the line # 402 (into the PHP file) and change this line:

$emailaddress= getHDWForm2MailParam(HDW_F2M_EMAIL);

...by this one:

$emailaddress= "your-own-email@yourdomain.com";



Can the form send a CC to the user as well? We want the user to receive a copy of the email for their records with a "thank you" comment at the top.

Yes, it's possible. Add this line below the current line # 452 (into the PHP file):

send_mail($_POST["clientemail"], $fromaddress, $emailsubject, "Thank you!<br /><br />" . $body, $attachments);

In your form "clientemail" is the name of the field where the client enter his email address.



How can I configure Form2Mail with a different email server and with SMTP authentication?

If you want to use an external email server, you can do the following:

STEP 1- Go to Line #568 and configure the Form2Mail.php file to send primary via SMTP:
 
    var $Mailer            = "mail";
 
...change by:
 
    var $Mailer            = "smtp";
 
Note: This first step is required only in a few servers, in most cases Form2Mail detects automatically that the available method is SMTP.
 
STEP 2- Go to Line #38 and put there your SMTP server address if is different than "localhost"
 
  define('SMTP_SERVER', 'localhost');
 
 
Note: STEPS 3 and 4 are required only if your server required authentication. If authentication is not required, please ignore these steps:
 
STEP 3- Go to Line #42 to activate authentication:
 
  define('USE_SMTP_AUTHENTICATION', false);
 
...change by:
 
  define('USE_SMTP_AUTHENTICATION', true);
 
STEP 4- On the lines #43 and #44 put your username and password.



How can I edit the "Form2Mail.php" document so that when the email comes through, it has the email address and subject filled out from the user on the form, instead of the default values?

You can apply the following changes:

Change #1: Subject, line #409:
 
$emailsubject=  $_POST["name-of-the-subject-field-on-your-form"];
 
Change #2: From Name (add this one), line #145:
 
$mail->FromName = $_POST["name-of-the-name-field-on-your-form"];
 
Change #3: From Email, line #146:
 
$mail->From     = $_POST["name-of-the-email-field-on-your-form"];

Replace the strings marked in red with the field names from your form.


Do I need to know how to use PHP to use Form to Mail with Dreamweaver?

You don't need to know PHP. Just upload the Form2Mail files to your web site and be sure that your hosting supports PHP.


The attachments are not coming through ...why?

Please add the enctype="multipart/form-data" and method="post" attribute for uploads

<form action="/HDWForm2Mail/Form2Mail.php" method="post" enctype="multipart/form-data">

These attributes are required for forms with "file" fields.


I'm receiving this error: "Method Not Allowed". What it means?

This error is shown when the server does not support PHP scripts. Please check that your server supports PHP scripts.

Note: In order to send the email, some server side script like PHP or ASP is required. If you are hosted on a Windows server is probably that it supports ASP scripts instead PHP. We also have a ASP Form2Mail script available.



What specific security measures can be configured into FormToMail, that prohibit exploitation of forms by spammers and robots?

To increase the security you can put the delivery email address into the PHP file and remove it from the hidden field. You will find details on this FAQ entry.

Additionally, if you want to prevent automatic submissions you can add a security verification image (captcha) into your forms. We have a captcha extension here.



I'm using Yahoo hosting services, there are some requirements to be able to send emails from PHP there?

Please read this required configuration for sites hosted at Yahoo:

http://help.yahoo.com/help/us/webhosting/php/php-28.html

Please check also this important step:

http://help.yahoo.com/help/us/webhosting/php/php-17.html


Can I use Form2Mail and FormCaptcha in the same form?

To put Form2Mail and FormCaptcha together, please follow these steps:

  1. Insert Form2Mail into your form as always.
  2. Once inserted Form2Mail, insert FormCaptcha.
  3. Select the file "HDWForm2Mail/Form2Mail.php" as the page to protect.
  4. Click the "Browse" button to select this file.
  5. Configure others parameters of FormCaptcha in the "Insert Captcha"
  6. window, as always.
  7. Update all the files in your web server.

These automatically will generate all the code needed to achieve the functionality.



How can I exclude some fields from the email?

Optionally you can exclude any number of fields, example: captcha fields, hidden fields, etc... To do that go to the "HDWForm2Mail/Form2Mail.php" file, at line #53 and add the excluded fields there, example:

$excluded_fields = array ( "field1" , "field2", "field3" );



Is possible to send copies of the form submission to multiple email addresses at the same time ?

Yes, it is possible. Open for edition the Form2Mail.php file generated by the extension. At line #13 and #14 you can define two emails addresses to send copies of the form submission. You will find comments and instructions in the code.

For example, you may replace

define('EMAIL_COPY1','');
define('EMAIL_COPY2','');


with:

define('EMAIL_COPY1', 'copy1@example.com');
define('EMAIL_COPY2', 'copy2@example.com');


and copies of the original email will be sent to copy1@example.com and copy2@example.com respectively.


When I try to Insert form2mail I get the message “Please select FORM tag to validate". What I'm doing wrong?

Be sure that your page contains a <form>...</form> tags. The input files must be enclosed into a <form>...</form> tags. To select a FORM tag to insert Form2Mail just click in anywhere into the form.



Can I use Form2Mail in 2 or more different forms in the same website?

Yes, you can use it in an unlimited number of forms in the same web site. There are not additional steps required to make it work with different forms, the same Form2Mail.php (processing file) identify automatically the form that is being submitted and process it separately from the other forms.

As alternative (optional), if you want to customize a different "subject" or other custom details for different forms then you can duplicate the Form2Mail.php file to Form2Mail_1.php, Form2Mail_2.php, ... and point the form's action to the related file.



I'm having problems with the encoding of special characters, there is a work around?

Follow these steps:

#1 - Add the char-set that you are using into your <FORM ...> tag, example:

<form accept-charset="iso-8859-1" ...

#2 - Open the file "HDWForm2Mail/Form2Mail.php" and put SPECIAL_CHARACTERS to true on line #64:

define('SPECIAL_CHARACTERS', true);

#3 - Specify your char-set again on line #65:

define('CHAR_SET', "iso-8859-1");


Sample charsets:
  • utf-8
  • windows-1256
  • iso-8859-1


Is it possible using this tool to send through multiple selections in the same list box?

Yes, you can use <select multiple="multiple" ...> and <select multiple ...> tags.

In PHP, to be able to post select multiple fields you need to add the characters [] at the end of the field's name, example:

<select name="items[]" size="5" multiple="multiple">


I'm getting a blank email. Why?

Some hosting services (like Yahoo Hosting Servers) have some restrictions for HTML formatted emails. Using plain text email will solve this problem. Follow these steps:
  1. Open the Form2Mail.php file
  2. Go to line #63
  3. Set the USE_HTML_FORMATTING constant to false:

    define('USE_HTML_FORMATTING', false);
That's all.


When I double click the MXP file I'm getting this error: "Extension requires more recent version of Macromedia Extension Manager". How can I solve this?

Download the most recent version of the Adobe/Macromedia Extension Manager or the version related to your Dreamweaver version:

http://www.adobe.com/exchange/em_download/

After installed open the MXP file from the Extension Manager menu to be sure that you are installing the extension using the correct Extension Manager.



I have problems while downloading the file. How can I download it?

If you purchased the product using Google Checkout, the instructions for accessing your purchase will appear in a yellow box at the top of your Order Receipt page (into your Google Checkout account):



After accessing that link you will get a copy of the product and a copy of the download link will be sent to your email address. If you have not received the email, please check your spam/bulk mail folder.

If you lost both download links, please contact our support service and we will send you a new download link. Please include the email used for payment in your message;


I don't have a credit card. Are there alternative payment options?

We accept Paypal and MoneyBookers, both services allow (indirect) payments through bank transfers.

Moneybookers is accepted in almost all countries.


Do you offer a multi-domain license?

All extensions have an unlimited domain license. You can use them in all your web sites.


I'm getting this error message "Is not possible to create data structure.". What's happening?

Please, change the "Links relative to" setting in the site configuration options (Dreamweaver 8 or later).

If this setting does not solve the problem, then follow these steps:

  1. Restart Dreamweaver
  2. Be sure that you have a local web site defined in Dreamweaver
  3. Open the page where you want to insert the extension(this page must be saved previously into your web site)
  4. Try to insert the extension again


Can I pay using my credit card ?

Yes, Paypal allows you to pay directly using your credit card.

We also accept MoneyBookers (accepts credit cards when uploading funds).


Can I use these extensions with MACs ?

Yes, you can. These extensions are tested in all actual browsers and used from Dreamweaver on both platforms, PC and MAC.


I have downloaded the new program, but cannot seem to access it from the command panel.

Did you restart Dreamweaver after double clicking the MXP file? Please remember to restart Dreamweaver after double clicking the MXP file.


I'm getting this message "Please define your site first.". What I should do?

It's required to define a working site in Dreamweaver because Dreamweaver needs to know where to place the files.

Download here a PDF document with help about defining a site in Dreamweaver.



This extension works with Dreamweaver CS5?

Yes, all our extensions are compatible with the most recent Dreamweaver versions, including Dreamweaver MX, Dreamweaver MX 2004, Dreamweaver 8, Dreamweaver CS3, Dreamweaver CS4 and Dreamweaver CS5.


When I preview my web page after I get this message in my Internet Explorer,"To help protect your security, Internet Explorer has restricted...". What is the problem?

If you are testing your page directly from your local hard disk in IE 7, this message appears:

"To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options."

In IE 7 this message appears when you test a web page that contains a script or Flash item directly form your local hard disk. When you upload your page to an online web server that message does not appear.

The address from a web server must start with http:// or https:// . On the other hand if the address starts with C:\ or file:// then you are testing it from your local hard disk.

Just upload your web page to your web site and you will see that the error disappears.



Note about sales taxes.

No sales tax is charged when you purchase via PayPal. You can order via PayPal with a credit card even if you do not have a PayPal account. PayPal's status as a financial institution exempts PayPal orders from sales tax. CodePeople will be the retailer of record. CodePeople is based in Switzerland and does not have any US sales tax obligations.


I'm getting this error: "TypeError: THE_DOM has no properties" . There is a workaround?

Please follow these steps:
  1. Check if  you have defined a local web site at dreamweaver.
  2. Check if you have saved the page into your local web site.
  3. If you are using Dreamweaver templates, check if your templates allow an "Editable Region" in the <HEAD> section of the HTML code.
  4. Mark the "Use case-sensitive link checking" option in the site settings and recreate your site cache.
  5. After these checks, please restart your Dreamweaver and try again.
If the above actions don’t solve the problem, then probably the reason is a wrong HTML structure in the page that you are trying to use the product, in this case, please check the page’s HTML structure and if you cannot find the problem then contact our support service.


I'm getting the error "Can't update menus. Extension will not be installed". What is the solution?

That's due to a bug in the Adobe Extension Manager that sometimes corrupts the "Menus.xml" file. That file can be found in the following location:

Windows users: C:\Documents and Settings\[UserName]\Application Data\Macromedia\Dreamweaver [version]\Configuration\Menus\menus.xml

Mac users: HD:Users:username:Library: Application Support:Macromedia:Dreamweaver [version]:Configuration:Menus:Menus.xml

To fix this problem close your Dreamweaver and try the following:

  1. Un-install all your extensions and then re-install them one at a time. This will work in most cases.
  2. If the above doesn't work then delete the "Menus.xml" file. After this you will need to disable and enable your extensions in order to get the menu entries again.
  3. If none of the above works then there is more than one file corrupted, the solution in this case will be to completely uninstall Dreamweaver and reinstall it again.


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